SIA Level 2 Door Supervisor

 

 

 

SIA licence - City & Guilds Level 2 Door Supervision  £175 + VAT

Duration 30 hrs, (4days, 8 evenings or 2 weekends)

Aim of Course

The Security Industry Authority (SIA) manages the licensing of the private security industry as set out in the Private Security Industry Act 2001. This scheme aims to regulate the private security industry by protecting society by achieving high standards for all.

From 1st April 2010 an SIA licence is legally required if you undertake the licensable activities of a door supervisor in N. Ireland.

Awarding body

City & Guilds

Who should attend

A Door Supervisor licence is required if manned guarding activities are undertaken in relation to licensed premises.  A Door Supervisor licence is required if you are performing this activity on behalf of yourself or your employer or your services are supplied for the purposes of or in connection with any contract to a consumer.

Course aims

This course aims to provide anyone working in this industry with skills to develop their knowledge and to provide the necessary qualification to help participant achieve the licence.

Please note: Each individual must apply for their own licence which requires a separate fee.  Visit the SIA site for further details on applying for the licence www.the-sia.org.uk.

 

Course syllabus

Delegates will learn to:

  • Define the role of the door supervisor
  • Identify the qualities of a door supervisor
  • State the relationships with the SIA, the police and local authorities
  • List the main objectives of door supervisors
  • Will know the requirements for door supervisors under the Private Security Industry Act
  • The role of the Door Supervisor
  • Behavioural standards
  • Customer service skills
  • Health & Safety at work
  • Equal Opportunities
  • Civil & Criminal law
  • Licensing Law
  • Searching 
  • Eviction
  • Offensive weapons
  • Emergencies
  • Drugs
  • Arrest
  • Introduction to Communication Skills and Conflict Management
  • Self Awareness
  • Avoiding & Resolving Conflict
  • Effective Communication and Customer Service Skills
  • Recognising High Risk Conflict

 

Candidates will sit two multiple choice tests at the end of the course
 

For more information: tel 028 7136 1696  fax 028 7136 1696  email